FAQ & Support

Find answers to common questions or reach out for support.

How do I unlock Tipster's premium tips?

To unlock a tipster's premium tips, you need to purchase GoCredits. You can use GoCredits to unlock premium tips from any tipster.

How do I pay for GoCredits?

You can pay for GoCredits through our secure payment gateway. We accept major credit cards and bank transfers.

Can I request a refund for GoCredits?

GoCredits are non-refundable. However, if you decide to convert your GoCredits to cash, a 15% processing fee will be applied.

Does my GoCredits expire?

GoCredits do not expire. You can use them to unlock premium tips from any tipster at any time.

Can I get a refund for a premium tip that I've unlocked?

Refunds are not available for premium tips that you've unlocked. If you have any issues, please contact support.

How do I reset my password?

To reset your password, click on "Forgot Password" on the login page and follow the instructions sent to your email.

Still have a question?

If you can't find answers to your question in our FAQ, you can always contact us. We will answer to you shortly!